Holdall card update 12/02/2021

From 30th April 2021 Norfolk County Council holdall smart cards will no longer be valid on any bus services in Norfolk, including Lynx buses.

If you currently pay for your bus fares using the holdall card then you will be shortly contacted by Norfolk County Council regarding this.

Essentially, any funds on the card will need to be used by 30th April or alternatively any balance can be refunded to you by emailing support@talktosam.co.uk with the following details:

  • Name
  • Address
  • Card number

Don’t forget there are still a number of alternative ways you can pay for your Lynx tickets on the bus, including with cash, contactless card/device (up to £45) and certain unlimited travel tickets are available on the Lynx bus app too! You can find more information about our fares at: